Shipping policy

Hammer & Lewis ships orders within the United States. We aim to process and deliver orders within the timeframes below while keeping the shipping process simple and clear.

Shipping Area

We currently ship to United States addresses only.

Order Cut-Off Time

Our daily order cut-off time is 6:00 PM (GMT-08:00), Pacific Standard Time (Los Angeles). Orders placed after the cut-off time may be processed on the next business day.

Order Processing

Orders are processed within 1–3 business days, Monday through Sunday. Processing includes order review, preparation, and shipment handling.

Transit Time

After processing, orders generally take 5–7 business days in transit, Monday through Saturday.

Total Delivery Time

The estimated total delivery time is 6–10 business days, Monday through Saturday, including processing and transit.

Shipping Cost

Standard shipping is free for eligible orders shipped within the United States.

Order Tracking

Once your order has shipped, we will provide tracking information when available. Tracking may take some time to update after the package enters the carrier's system.

Wrong or Incomplete Address

Please make sure your shipping address is correct before completing your order. If you notice an incorrect address, contact us as soon as possible. We can only change the address if the order has not yet been processed or shipped.

Once an order has shipped, we cannot guarantee that the address can be changed.

Change of Mind

If you change your mind after placing an order, contact us as soon as possible. Cancellation may be possible before processing or shipment. After shipment, the order will be handled according to our Return & Refund Policy.

Order Delays

Delivery times are estimates and may occasionally be affected by carrier delays, severe weather, holidays, high shipping volumes, or other circumstances outside our control. We will provide tracking information so you can follow your shipment.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible. We may request photos of the package and product to review the issue and determine the appropriate solution.

Lost Packages or Item Not Received

If tracking shows that your package is delayed, missing, or you have not received it within the expected delivery period, please contact us. We will review the available tracking information and help with the next steps.

Undelivered Packages

If a package is returned because of an incorrect or incomplete address, refused delivery, or unsuccessful delivery attempts, please contact us. Additional shipping costs may apply if the issue resulted from incorrect information provided by the customer.

Taxes & VAT

Hammer & Lewis does not collect or add any additional VAT or tax at checkout. The product price displayed at checkout is the final product price, unless another charge is clearly shown before payment.

Shipping Summary

Shipping Area: United States
Order Cut-Off: 6:00 PM Pacific Time (Los Angeles)
Processing Time: 1–3 business days
Processing Days: Monday–Sunday
Transit Time: 5–7 business days
Transit Days: Monday–Saturday
Total Delivery: 6–10 business days
Shipping Cost: Free
Tracking: Provided after shipment
VAT/Tax: No additional VAT or tax collected at checkout

Contact

Address: 19 S 1st St, San Jose, CA 95113, United States
Phone: +1 4082955808
Email: contact@hammerlewis.com

Business Hours: Monday to Saturday- 10:45 AM to 7:30 PM, Sunday- Closed (GMT-08:00) Pacific Standard Time (Los Angeles)

Our second brance address: 1040E S White Rd, San Jose, CA 95127, United States
Phone: +14082597656

Opening Hours: Monday to Sunday: 11 AM to 5 PM. (GMT-08:00) Pacific Standard Time (Los Angeles)