Privacy policy

Hammer & Lewis respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website, place an order, or contact us.

Information We Collect

When you use our website or place an order, we may collect information such as your name, billing and shipping address, email address, phone number, order details, and payment-related information. We may also collect basic technical information such as your IP address, browser type, device information, and website activity.

How We Use Your Information

We use your information to process and fulfill orders, arrange shipping, provide customer support, handle returns and refunds, respond to inquiries, improve our website and services, prevent fraudulent activity, and meet applicable legal or business requirements.

Payment Information

Payments are processed through secure third-party payment providers. Hammer & Lewis does not need to store complete payment card details on our own website servers. Payment providers may process your payment information according to their own privacy policies.

Cookies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve the shopping experience. You can manage or disable cookies through your browser settings, although some website features may not work properly without them.

How We Share Information

Hammer & Lewis does not sell, rent, or trade your personal information. We may share necessary information with trusted service providers that help us operate our business, such as payment processors, shipping providers, website hosting services, analytics providers, customer support services, and fraud prevention services.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, website, or legal rights.

Data Security

We use reasonable administrative, technical, and physical measures to help protect personal information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or electronic storage method can be guaranteed to be completely secure.

Information Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, handle returns or disputes, comply with legal requirements, and protect our legitimate business interests.

Your Privacy Choices

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. You may also contact us with questions about how your information is handled or request information about your available privacy choices.

Third-Party Services

Our website may use third-party services to process payments, provide shipping, support website functionality, or perform analytics. These third parties may have their own privacy policies and practices, which may apply to information they process.

Children's Privacy

Our website is not intended for children under the age of 13. Hammer & Lewis does not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to address it.

Policy Updates

We may update this Privacy Policy when our business practices, website, or legal requirements change. Any updated policy will be posted on this page so customers can review the current information.

Contact

Address: 19 S 1st St, San Jose, CA 95113, United States
Phone: +1 4082955808
Email: contact@hammerlewis.com

Business Hours: Monday to Saturday- 10:45 AM to 7:30 PM, Sunday- Closed (GMT-08:00) Pacific Standard Time (Los Angeles)

Our second brance address: 1040E S White Rd, San Jose, CA 95127, United States
Phone: +14082597656

Opening Hours: Monday to Sunday: 11 AM to 5 PM. (GMT-08:00) Pacific Standard Time (Los Angeles)